This section describes the knowledge and skills required for this unit

Required knowledge

Hazards risks and related precautions to control risk

Layout of networkarea under control and potential obstacles for responding parties

Means to control and organise incidents and to provide practical assistance where required

Organisational procedures and policies for responding to incidents

Procedures for contacting emergency personnel and other relevant stakeholders

Relevant work health and safely WHSoccupational health and safety OHS and other regulatory codes procedures and guidelines concerning responding to incidents

Types of incidents that can occur and the appropriate action to be taken in each case

Required skills

Collaborate with others when implementing and coordinating incident response procedures

Complete documentation related to the implementation and coordination of incident response procedures

Interpret and follow operational instructions and prioritise work

Modify activities depending on operational contingencies risk situations and environments

Operate electronic communication equipment to required protocol

Read and interpret instructions procedures information relevant to the implementation and coordination of incident response procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements Performance Criteria Required Skills Required Knowledge and include demonstration of applying

required knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Assessment must include exercises that demonstrate competent performance of the following in a range of situations

identifying and following organisational incident response procedures

correctly operating communication equipment to organisational requirements

following recording and reporting procedures to organisational standards

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts

Resources for assessment include access to

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment andor

in an appropriate range of situations in the workplace

Action to be taken in an incident may include:

Consultative processes may include:

Communication systems may include:

Barriers to effective communication may include:

Complex information may include:

Information/documents may include:

Applicable regulations and legislation may include: